The Spa is located on the second floor accessible via stairs. Please let us know if you have any difficulty using stairs.
The Spa has a 24-hour Cancellation Policy. Please cancel or reschedule your appointment within this timeframe to avoid incurring a $50 cancellation fee (an invoice will be sent for payment). If we are able to fill the appointment, cancellation fee will be waived. Please note, no show missed appointments without notice will be charged for the full price of session booked.
Services may be paid for using a credit card (Visa, Mastercard, Discover or American Express), cash, check or Venmo. If you are using a gift certificate or an e-gift certificate, please bring the certificate or the certificate number of the emailed gift certificate with you.
Zoom sessions require payment 48 hours prior to your session. An invoice will be sent for you to pay online. If you are using an E-Gift Certificate, put in the Code to pay. If paying via Venmo, please use the Venmo link in your confirmation email. If using a paper gift certificate, please call/text us at (508) 405-1192 or email us at gina@ginabellewellness.com with the Code on the back of the certificate and we will mark the session as paid.
If appointment is cancelled, a refund will be issued that day. Cancellations that are made within 24 hours of appointment will incur a $50 cancellation fee. Cancellations may be made via email at gina@ginabellewellness.com or text/call at (508) 405-1192. Missed appointments without notice cannot be refunded.
The Spa is located inside of the Merle Norman/LisaKen Salon at 42 Turnpike Road, Southborough, MA.
This is a standalone gray building located on Route 9 East, just after the intersection of Oak Hill Road and Route 9. You will see a sign for the Owen O'Leary Pub and then a Motor Lodge sign and then a sign for our building (the Merle Norman/LisaKen Studio.)
Parking is available on both sides of the building, and the entrance door is located in the front of the building.
New clients are asked to fill out a confidential consent form to make your Spa visit as relaxing and enjoyable as possible. You may submit the form online below, and your spa room will be customized and ready for you when you arrive! You may also complete the form when you arrive for your session. (Please allow an extra 10 minutes in addition to your session time.)